MONTANA HIGHWAY PATROL DISPATCHERS (Cool under pressure)
Montana Department of Justice - Helena, Montana
Sep 20, 2022
- Application Deadline:
- Nov 23, 2022
- Entry Level:
- $20.50 hourly
- Academy Graduate:
- $20.50 hourly
- Lateral Transfer:
- $20.50 hourly
We are seeking 4 PROFESSIONALS!
The Montana Highway Patrol Communications Center is a strategic component of the the Highway Patrol Division, Department of Justice and numerous other state agencies.
These amazing Telecommunicators staff the communication center 24 hours a day, 365 days a year, and provide emergency communication services.
We are hiring full-time and part-time dispatchers. Please notate your preference in your cover letter.
- Emergency and incident dispatching: receives and documents motor vehicle crashes and other emergency incident information; dispatches crash/incident information to appropriate trooper(s); enters information into the Criminal Justice Information Network (CJIN).
- Criminal Justice Information Network (CJIN) Maintenance: Receives and responds to hardware and software problem reports and provides requested assistance.
- CJIN Operations: Communicates via telecommunications with user agencies to assist in message formats.
- Other duties as assigned: performs a variety of other duties as assigned in support of the agency mission and objectives.
The minimum qualifications for this position include a high school diploma or a state-issued equivalency diploma. There is no prior work experience required.
The successful candidates will be required to pass a panel interview, CritiCall test and hearing test during the selection process and must be a United States citizen (MCA 7-31-202).
The position requires the knowledge, skills, and abilities to:
- Operate a computer terminal and peripheral equipment; multi-line phone system.
- Actively listen and communicate effectively both verbally and in writing.
- Multi-task and process information quickly.
- Document information accurately being reported by phone, radio, in person and by other technology.
- Disseminate information accurately and precisely in person, by radio, by phone and other technology.
Below is additional preferred knowledge:
- Knowledge of Telephone Device for Deaf (TDD)
- Knowledge in the use of police-two way radio dispatching equipment
- Criminal Justice Information Network (CJIN), National Crime Information Center (NCIC) and National Law Enforcement Telecommunication System (NLETS) experience
- Age: 18
- Education: high school diploma or a state-issued equivalency diploma.
- Experience: There is no prior work experience required.
Incredible state of MT benefits:
- Medical, dental and vision coverage
- Retirement plan choices - Defined Benefit and Defined Contribution
- Additional 457b Deferred Compensation plan
- Generous paid vacation, sick and holidays
- Pre-tax Flexibility Spending Accounts
- Employee Assistance Program
- Did you know State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.
HOW TO APPLY:
To be considered for this position, you must attach a cover letter and résumé at the time of application.
Tip: When attaching your cover letter and resume you must mark each of the attachments as a “Relevant File”.
Your Cover Letter: How do your qualifications and experience directly correlate to the duties of this position and what makes you the best candidate for the job?
Your Résumé: Please include all work experience as well as job duties that demonstrate your qualifications for this position. Include dates of employment (month & year- start & end) and the reason you left each job.
Closing Date (based on your computer's time zone): Nov. 23, 2022, 11:59:00 PM