MONTANA HIGHWAY PATROL DISPATCHERS (Cool under pressure)

Dispatcher
Montana Department of Justice - Helena, Montana

Sep 20, 2022

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Application Deadline:
Nov 23, 2022

Salary Information

Entry Level:
$20.50 hourly
Academy Graduate:
$20.50 hourly
Lateral Transfer:
$20.50 hourly

Job Description

We are seeking 4 PROFESSIONALS!

The Montana Highway Patrol Communications Center is a strategic component of the the Highway Patrol Division, Department of Justice and numerous other state agencies.

These amazing Telecommunicators staff the communication center 24 hours a day, 365 days a year, and provide emergency communication services.

We are hiring full-time and part-time dispatchers. Please notate your preference in your cover letter.

Duties include:

  • Emergency and incident dispatching: receives and documents motor vehicle crashes and other emergency incident information; dispatches crash/incident information to appropriate trooper(s); enters information into the Criminal Justice Information Network (CJIN).
  • Criminal Justice Information Network (CJIN) Maintenance: Receives and responds to hardware and software problem reports and provides requested assistance.
  • CJIN Operations: Communicates via telecommunications with user agencies to assist in message formats.
  • Other duties as assigned: performs a variety of other duties as assigned in support of the agency mission and objectives.

Additional Information

Qualifications:

The minimum qualifications for this position include a high school diploma or a state-issued equivalency diploma. There is no prior work experience required.

The successful candidates will be required to pass a panel interview, CritiCall test and hearing test during the selection process and must be a United States citizen (MCA 7-31-202).

The position requires the knowledge, skills, and abilities to:

  • Operate a computer terminal and peripheral equipment; multi-line phone system.
  • Actively listen and communicate effectively both verbally and in writing.
  • Multi-task and process information quickly.
  • Document information accurately being reported by phone, radio, in person and by other technology.
  • Disseminate information accurately and precisely in person, by radio, by phone and other technology.

Below is additional preferred knowledge:

  • Knowledge of Telephone Device for Deaf (TDD)
  • Knowledge in the use of police-two way radio dispatching equipment
  • Criminal Justice Information Network (CJIN), National Crime Information Center (NCIC) and National Law Enforcement Telecommunication System (NLETS) experience

Job Requirements

  • Age: 18
  • Education: high school diploma or a state-issued equivalency diploma.
  • Experience: There is no prior work experience required.

Incredible state of MT benefits:

  • Medical, dental and vision coverage
  • Retirement plan choices - Defined Benefit and Defined Contribution
  • Additional 457b Deferred Compensation plan
  • Generous paid vacation, sick and holidays
  • Pre-tax Flexibility Spending Accounts
  • Employee Assistance Program
  • Did you know State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.

HOW TO APPLY:

To be considered for this position, you must attach a cover letter and résumé at the time of application.

Tip: When attaching your cover letter and resume you must mark each of the attachments as a “Relevant File”.

Your Cover Letter: How do your qualifications and experience directly correlate to the duties of this position and what makes you the best candidate for the job?

Your Résumé: Please include all work experience as well as job duties that demonstrate your qualifications for this position. Include dates of employment (month & year- start & end) and the reason you left each job.

Closing Date (based on your computer's time zone): Nov. 23, 2022, 11:59:00 PM

Contact Information

Armando Oropeza

Montana Department of Justice
850 Helena Ave Helena MT.
Helena, Montana 59620
phone: 1-406-459-3741

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Thank you for your interest in this vacancy!

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