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Canadian COs overwhelmed with troubled inmates

Ashley Smith killed herself in her cell, while officers watched

By Kamila Hinkson
The Record

TORONTO — A correctional officer who bonded with Ashley Smith shook with frustration as she told the inquest into Smith’s death that many aspects of the system must be changed.

Melissa Mueller told the jury she and her colleagues are in over their heads at Kitchener’s Grand Valley Institute for Women, where Smith died in 2007.

Mueller said there are inmates who need a level of help that she doesn’t know how to provide.

“We can’t go to work and be everything to everybody,” she said. “We’re just people and I don’t know how to fix those problems.”

Smith was part of Mueller’s caseload, but Mueller wasn’t involved in the decision-making process regarding the 19-year-old.

Full story: Prison guards overwhelmed by troubled inmates like Ashley Smith, inquest hears