When something goes wrong, you want to know how to efficiently -- and fairly -- determine who was at fault. In this video Gary Klugiewicz outlines the questions you should ask when an incident has deviated from standard operating procedure.
When something goes wrong, you want to know how to efficiently -- and fairly -- determine who was at fault. In this video Gary Klugiewicz outlines the questions you should ask when an incident has deviated from standard operating procedure.