In 2009, the Bureau of Justice Assistance funded a study to enhance hiring, retention and leadership development by providing correctional leaders with evidence-based workplace insights. Over 2,000 line staff and 500 administrators responded, but their views on job satisfaction and their work environments were vastly different. In this tip, Lexipol co-founder Gordan Graham shares why leaders must understand how line staff perceive job satisfaction in order to improve correctional officer recruitment and retention.
For more tips from Gordon, click here.