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In today’s tip, Gordon Graham explores a proactive solution to the ongoing staffing crisis in corrections: integrating trained civilians into non-sworn roles within facilities.
With many agencies struggling to retain and recruit sworn staff, the burden on current personnel is growing. Civilians can effectively support programs such as education, recreation and treatment — freeing up correctional officers to focus on safety, security and order. Civilian staff also offer unique value in monitoring facility activity and fostering rehabilitation, but their success hinges on thorough training tailored to the correctional environment.
Questions for discussion:
- How can your agency identify and prioritize which roles are appropriate for civilian staffing?
- What training components are essential to prepare civilians for work in a correctional facility?
- How might civilian staff improve inmate engagement and rehabilitation outcomes?
- What boundaries and security protocols should be emphasized when integrating civilians into daily operations?
- How can command staff ensure a smooth working relationship between sworn officers and civilian employees?
