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Why things go right and why things go wrong: Part 1

Risk management expert Gordon Graham details how to combat the five reasons mistakes are made in public safety

This article was originally posted Apr. 16, 2020. It has been updated.

Risk management expert and Lexipol co-founder Gordon Graham explains why things go wrong and why things go right in public safety using his high-risk, low-risk, high-frequency, low-frequency chart. Graham explains the five reasons he believes mistakes are made in high-frequency environments, and how first responders can combat those pitfalls.


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Gordon Graham has been actively involved in law enforcement since 1973. He spent nearly 10 years as a very active motorcycle officer while also attending Cal State Long Beach to achieve his teaching credential, USC to do his graduate work in Safety and Systems Management with an emphasis on Risk Management, and Western State University to obtain his law degree. In 1982 he was promoted to sergeant and also admitted to the California State Bar and immediately opened his law offices in Los Angeles.